Nowadays, technology is everywhere. People use it anywhere and anytime for various reasons, such as finding an unfamiliar destination, googling unknown words, and more. Restoration companies also use technology. They use it to provide several disaster cleanup services, including sewage cleanup, water damage, mold removal, biohazard cleanup, and fire restoration. Using technology helps to build these companies and boost their productivity and profitability.
Ozone is an example used in cleaning and restoration companies. After ozone was introduced in these industries, technicians didn’t know much about it. They didn’t know the exact amount of ozone to use and how long treatment would take. Deodorization and sanitization should be done correctly during disaster restoration. Hence, the correct amount of ozone should be used, and it should be left to work for less than eight hours.
The introduction of the Ozone Calc app has made the job easier for technicians. They can get the deodorant’s concentration in grams per hour and contact time by entering the parameters. This helps them to achieve effective deodorization and sanitization.
Tracking equipment is vital for cleaning and restoration services. These companies use radio-frequency identification technology (RFID). It helps to keep track of various cleaning and restoration tools at work. It eliminates human error, reduces paperwork, and increases productivity. This electronic tracking system gives technicians peace of mind because they know where their equipment is anytime.
Technicians are always tired after completing their job. They could leave equipment in the field, which is a challenge for some restoration companies. Whenever they use the tracking equipment, it captures a GPS location, and they can pick their equipment from the field.
Paper and pen were widely used in the cleaning and restoration industries. Nowadays, managers utilize software to handle all operations. They use various apps that enable compliance metrics, workflow automation, and checking the technicians’ movement during service delivery. However, most cleaning and restoration services still face issues in calculating job costs and understanding their profits.
The technology these industries use should be reliable and mobile. Again, it should be available 24/7 because disaster is never predictable. This way, the company earns the customers’ trust and increases its productivity.
In recent years, customers had to make a phone call to get an appointment for service delivery. Today, most in-home firms provide online scheduling, such as those offering carpet cleaning services. These companies deliver the services at the scheduled time hence they are convenient. Technology should come up with efficiencies and benefit both the company and the customer.
Communication in the cleaning and restoration industries has improved over the years. This is essential for the companies because they can connect with customers quickly. VoiceSifter is an online platform where the customer and the company can communicate during work hours. This helps companies identify the problems, solve them promptly, and brand the company the right name. Again, these firms discover their strengths and weaknesses and know how to handle them.
Technology is vital in the cleaning and restoration industries today. However, these companies should ensure to use technology that improves their service delivery. This way, these companies can grow and increase their productivity over the years.